Certificate II in Business

Course Overview

BSB20115 Certificate II in Business
CRICOS Course Code: 098076C

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

  • Completion of Year 10 or equivalent.
  • Must be over 18 years of age.
  • IELTS 4 or equivalent.

BSB30115 Certificate III in Business or a range of Certificate III qualifications

This Course is delivered over a period of 26 weeks. Students are required to attend full time study of 20 hours per week consisting of 15 hours face-to-face classroom based tuition and 5 hours of on-line learning.

Course Structure

1 Core Unit

BSBWHS201

Contribute to health and safety of self and others

11 Elective Units

BSBCUS201

BSBIND201

BSBINM201

BSBINM202

BSBINN201

BSBITU201

BSBITU202

BSBITU203

BSBWOR202

BSBWOR203

BSBWOR204

Deliver a service to customers

Work effectively in a business environment

Process and maintain workplace information

Handle mail

Contribute to workplace innovation

Produce simple word processed documents

Create and use spreadsheets

Communicate electronically

Organise and complete daily work activities

Work effectively with others

Use business technology

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Download Course Guide

wia-courseguide-mockClick here to download the PDF booklet.