Course Overview
BSB20115 Certificate II in Business
CRICOS Course Code: 098076C
This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.
- Completion of Year 10 or equivalent.
- Must be over 18 years of age.
- IELTS 4 or equivalent.
BSB30115 Certificate III in Business or a range of Certificate III qualifications
This Course is delivered over a period of 26 weeks. Students are required to attend full time study of 20 hours per week consisting of 15 hours face-to-face classroom based tuition and 5 hours of on-line learning.
Course Structure
1 Core Unit
BSBWHS201
Contribute to health and safety of self and others
11 Elective Units
BSBCUS201
BSBIND201
BSBINM201
BSBINM202
BSBINN201
BSBITU201
BSBITU202
BSBITU203
BSBWOR202
BSBWOR203
BSBWOR204
Deliver a service to customers
Work effectively in a business environment
Process and maintain workplace information
Handle mail
Contribute to workplace innovation
Produce simple word processed documents
Create and use spreadsheets
Communicate electronically
Organise and complete daily work activities
Work effectively with others
Use business technology
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