Diploma of Business (Operations)

Course Overview

 BSB50120 | CRICOS Course Code:105462H

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.

Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.

• Be 18 years of age or over; AND

• Have completed Year 12 or its equivalent with suitable English language skills.

• International Students are also required to have an English ability at the IELTS 5.5 or equivalent

BSB60120 Advanced Diploma of Business or a range of other Advanced Diploma qualifications

This Course is delivered over a period of 52 weeks. 

  • Frontline Manager / Team Leader
  • Administration Manager
  • Business Development Manager

Course Structure:

5 Core Units

BSBSUS511 Develop workplace policies and procedures for sustainability
BSBCRT511 Develop critical thinking in others
BSBFIN501 Manage budgets and financial plans
BSBOPS501 Manage business resources
BSBXCM501 Lead communication in the workplace

7 Electives Units

BSBHRM525 Manage recruitment and onboarding
BSBHRM526 Manage payroll
BSBOPS502 Manage business operational plans
BSBOPS404 Implement customer service strategies
BSBOPS505 Manage organisational customer service
BSBOPS503 Develop administrative systems
BSBOPS504 Manage business risk