Course Overview
BSB20120 | CRICOS Course Code:105461J
This qualification reflects the role of individuals in a variety of entry-level Business Services job roles.
This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.
These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.
Be 18 years of age or over; AND
• Have completed Year 10 or its equivalent with suitable English language skills.
• International Students are also required to have an English ability at the IELTS 4.0 or equivalent
BSB30120 Certificate III in Business or a range of Certificate III qualifications
This Course is delivered over a period of 26 weeks.
- Office Receptionist
- Administrative Assistant
Course Structure
5 Core Unit
BSBWHS211 Contribute to the health and safety of self and others
BSBPEF202 Plan and apply time management
BSBOPS201 Work effectively in business environments
BSBCMM211 Apply communication skills
BSBSUS211 Participate in sustainable work practices
5 Elective Units
BSBTEC201 Use business software applications
BSBTEC202 Use digital technologies to communicate in a work environment
BSBCRT201 Develop and apply thinking and problem solving skills
BSBOPS203 Deliver a service to customers
BSBTWK201 Work effectively with others